Most people during their lifetime will be faced with the sad reality of losing a loved one. Take your time, look after yourself and your loved ones.

At Prosser Scott our staff are trained to answer all your queries and to arrange a memorable and fitting ‘final farewell’ for your family member.

When Someone Dies Home
You need to contact either your Family Doctor, Locum Service or Silver Chain to certify the death. You then contact Prosser Scott and we will arrange to transfer your loved one into our care as soon as possible.


When Someone Dies in a Public, Private Hospital or Nursing Home
You need to contact either your Family Doctor, Locum Service or Silver Chain to certify the death. You then contact Prosser Scott and we will arrange to transfer your loved one into our care as soon as possible.

You only need to advise the nursing staff that Prosser Scott will be caring for your loved one. They will give us a call and we will make arrangements for us to transfer your loved one as quickly as possible. We are contactable 24 hours a day, 7 days a week on 9381 6133.


If Death Occurs Suddenly
If death occurs suddenly or due to an accident, call emergency services (000) and advise them of the situation. The operator will help you and dispatch the necessary personnel. They will arrange for the transfer of your loved one to the State Mortuary where the Coroner may then order an autopsy to determine the cause of death. We ask that you call our staff at Prosser Scott and we will notify the coroner that we will be caring for your loved one. Once we have received the Coroner Release Certificate we will arrange to have your loved one transferred to our care. This may take some time so please feel free to contact us, but we will keep you advised of our progress.